Terms of Use

By visiting our site (www.backcountrygear.com), you agree to these Terms & Conditions of Site Use and our Privacy Policy.

ELECTRONIC COMMUNICATIONS

By signing up for an account and/or providing us with your email address, you expressly consent to receive emails from us regarding your order, invoicing and shipment tracking. You may opt out of receiving promotional emails at any time by following the instructions in footer of the email or in your account area of www.backcountrygear.com. You further agree that communications between us may be done electronically and are considered to be communications in writing. We may send you communications from us electronically, whether by email, posting notices on the website, or other electronic means. You agree not to send personal information such as credit card information, by email.

SECURITY

The Internet, being an open network, is not secure. If you choose to send us electronic communications via by means of email or posted messages on the www.backcountrygear.com, you recognize the inherent risk of such an open network. You agree that we do not, and cannot, guarantee that such communications will not be intercepted or changed or that they will reach the intended recipient safely. However, when we request that you provide us with Personal Information including credit card information, to complete a transaction, we use commercially reasonable security measures meeting industry standards to protect that information. Credit card information should only be provided through our check-out procedure which uses encryption technologies to provide secure on-line transactions.

WEBSITE INFORMATION ACCURACY

From time to time there might be information on the website that is outdated or contains errors, inaccuracies, or omissions. These inaccuracies include but may not be limited to descriptions of products, photos, pricing, product availability or other information. Also note that although we have tried accurately to display colors of products, the colors you see may depend on your computer and its display and might not accurately depict the actual color of the product. We reserve the right to correct any inaccurate information at any time, even after you have placed an order. You may return an Item if you find that the inaccuracy makes the item to not be useful for your purposes.

Even if there is no Inaccuracy, the product descriptions, photos, and all other information are intended only to be indicative. No information is intended to be a guaranty or warranty, including (but not limited to) size charts, availability, shipping timelines and other information.

No information provided on the site is a substitute for qualified instruction or personal experience. Backcountry Gear assumes no liability for the use of or reliance on information - it is your responsibility to have the proper knowledge and experience to safely use the equipment purchased.

PRICING AND AVAILABILITY

All prices are shown in U.S. dollars. All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order and to discontinue products or services without notice, even if you have already placed your order. All prices are subject to change without notice. We reserve the right to correct any inaccurate price or discount information at any time, even after you have placed an order. You would be notified of any changes to item pricing and given the opportunity to consent to such changes or to change or cancel your orders.

Returns for international orders will be made in US Dollars. The dollar amount is based on the original invoice amount. Changes in exchange rates are not factored into product returns or items that are backordered. Exchange rate changes are an inherent risk in international transactions that you incur.

SHIPPING AND HANDLING

When we ship to you or per your directions, you agree to pay the shipping charges shown on the site on the date your order is placed. We reserve the right to increase, decrease and add or eliminate charges from time to time. You would be notified of any changes to shipping charges and given the opportunity to consent to such changes or to change or cancel your orders. Any shipping charges may or may not reflect actual costs with the shipping carrier. Any shipping times shown on the site are estimates only - actual delivery dates may vary.

CANCELLED ORDERS

Backcountry Gear reserves the right to refuse or cancel any orders whether or not the order has been confirmed and your payment card charged. If your card has already been charged and your order is canceled, we will promptly issue an adjustment to your card account. We will make an effort to contact customers prior to cancellation. We apologize for any inconvenience this may cause you.